Thank you for shopping at Led Walls Pro.
If, for any reason, You are not completely satisfied with your purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions For this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Led Walls Pro, 13151A Sherman Way, North Hollywood, CA 91605.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.
Website refers to Led Walls Pro, accessible from www.ledwallspro.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights
You are entitled to cancel Your Order within 15 days without giving any reason for doing so.
The deadline for Cancelling an Order is 15 days from the date You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise Your right of cancellation, You must inform Us of your decision through a clear statement.

You can inform us of your decision by:
By email: [email protected]
By visiting this page on our website: www.ledwallspro.com
By phone number: +1-818-288-3280
By mail: 13151A Sherman Way, North Hollywood, CA 91605
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns
For the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 15 days
The Goods are in the original packaging
The Goods were not used or damaged
Receipt or Proof of purchase is required

The following Goods cannot be returned:
The supply of Goods made to Your specifications or personalized.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only Regular Priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Restocking Fee
All returns are subject to a restocking charge equal to 20%  (twenty percent) of the invoice

Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
13151A Sherman Way, North Hollywood, CA 91605
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us
If you have any questions about our Returns and Refunds Policy, don’t hesitate to get in touch with us:
By email: [email protected]
By visiting this page on our website: www.ledwallspro.com
By phone number: +1-818-288-3280
By mail: 13151A Sherman Way, North Hollywood, CA 91605